Two professionals stand in a server room, looking at digital information on a large screen. One holds a laptop while the other points at cloud and data icons on the display wall.

When Windows 10 reaches End of Life (EOL)

05/02/2025 | Diversified Technologies | Managed IT Service Provider

customers need to be aware of several key points to protect their systems, data, and maintain productivity. Here’s what they need to know:

🔒 1. No More Security Updates

What it means: Microsoft will no longer provide security patches or bug fixes.
Why it matters: Without updates, your system becomes vulnerable to malware, ransomware, and other threats.
Customer takeaway: Running Windows 10 after EOL is a security risk, especially in business environments or if connected to the internet.

🔧 2. No Technical Support from Microsoft

What it means: You won’t be able to contact Microsoft for help with issues or compatibility problems.
Customer takeaway: You’ll be on your own for troubleshooting or will need to rely on third-party IT support.

💻 3. Software and Hardware Compatibility Will Decline

Apps may stop supporting Windows 10: Vendors often stop testing or updating their apps for unsupported OSes.
New hardware might not work: New drivers and features will be built for Windows 11 and beyond.
Customer takeaway: Expect growing issues with running new software or using new peripherals.

📦 4. Upgrade Options

Option A: Upgrade to Windows 11

Free for most eligible Windows 10 users.
Requirements: TPM 2.0, Secure Boot, and compatible processor.
Customer action: Check device compatibility using Microsoft’s PC Health Check tool.

Option B: Buy a New PC

Older PCs may not support Windows 11 due to hardware requirements.
New devices come pre-installed with Windows 11.

Option C: Extended Security Updates (ESUs) – Enterprise only

Microsoft may offer paid ESUs for businesses needing extra time to transition.
Not for home users, and costs increase each year.

☁️ 5. Consider Moving to the Cloud

Windows 365 or Azure Virtual Desktop could be alternatives for businesses wanting to modernize without replacing every PC.
Enables remote access and centralized management.

📚 6. Plan Ahead

Data Backup: Always back up important files before upgrading or migrating.
Training: Users may need help adjusting to Windows 11’s new interface and features.
Licensing: Ensure you have proper licensing for any OS upgrade or new purchase.

👥 7. Business-Specific Considerations

Compliance: Many industries require supported software for data protection (e.g., HIPAA, GDPR).
Asset Management: Start inventorying systems to identify which need upgrades or replacements.
Custom Software: Review and test internal apps for Windows 11 compatibility in advance.